- Latest Citrix Receiver For Mac
- Citrix Receiver Client For Mac Catalina
- Citrix Receiver Client For Mac Free
- Citrix Receiver Updates logging is enabled by default with Citrix Receiver for Mac Version 12.6 and 12.7. Citrix Receiver Updates logs can be found in the /Library/Logs/Citrix Receiver folder. The log files related to Citrix Receiver Updates are: Citrix Receiver UpdaterTimestamp.txt; ReceiverHelperTimestamp.txt.
- Having the same issue connecting Workspace app on macOS Catalina. 'Citrix Workspace cannot connect to the server. Check your network connection.' MacOS Catalina 10.15.4 and Workspace App 20.02.0.5. And other Mac with Workspace app 19.12.0.23 It has to be an issue with the latest Catalina updates.
- Citrix Receiver for Mac legacy product software. / Downloads / Citrix Receiver / Earlier Versions of Receiver for Mac. Download Citrix Workspace app.
With this free download, you easily and securely get instant access to all applications, desktops and data from any device, including smartphones, tablets, PCs and Macs. Citrix Workspace app is a new client from Citrix that works similar to Citrix Receiver and is fully backward-compatible with your organization’s Citrix infrastructure. Download the correct version of the Receiver (Mac or PC) as the latest version might not conform to your company's infrastructure. After download, use Chrome. At google search engine, type 'citrix receiver google chrome', the first hit you will see is 'Citrix Receiver - Chrome Online Apps Store'.
A list containing the majority of Citrix Workspace app for Mac (formerly Receiver for Mac) support articles collated to make this page a one stop place for you to search for and find information regarding any issues you have with the product and its related dependencies.
The page is updated daily with new support articles and information. Articles will change from time and if information here is outdated or incorrect please let me know using the comments. Links may also expire or change so if you find broken links, please again let me know. For each issue, known product versions affected are recorded however that does not mean product versions that aren’t listed are not affected.
There is a search box that you can use if looking for a specific fault. For example if you have an error code or error message, use that to perform a search. You can also use your browsers search feature which will perform a search against the whole page based on the words you enter.
Receiver for Mac / Workspace app for Mac:
wdt_ID | Brief Description of Issue | Brief Description of Fix | Applicable Product Versions Affected (if known) | Link to supplemental Support Article(s) |
---|---|---|---|---|
1 | Bloomberg keyboard and finger print scanner not redirecting to Citrix session. | Redirection of this device is not fully supported but there is a method to follow that can be tried to get it working, as explained in the CTX article. | https://support.citrix.com/article/CTX227075 | |
2 | Windows Mac users connect to NetScale full VPN, they cannot reach external websites. Split DNS is not working. | This is by design. The Mac VPN client does not support split DNS so all DNS requests are sent to NetScaler for resolution. If NetScaler cannot resolve the domain name then users will get an invalid response. This issue will be fixed under an existing enhancement request. | https://support.citrix.com/article/CTX225297 | |
3 | When using HDX 3D Pro, a black box may appear around some custom cursors. | This is a known issue and 32-bit cursors are being investigated as part of the product road maps for Citrix Receiver for Mac. Cursors that employ shadow effects for example are classed as 32-bit cursors and not currently supported by Receiver for Mac. | https://support.citrix.com/article/CTX223626 | |
4 | If using a proxy connection, communication over EDT fails. | This is a known issue. | Receiver for Mac 12.5. | |
5 | You receive an 'Initialization failed' error. | This is caused by an upgrade to macOS Sierra. Upgrade to Receiver for Mac 12.3 which is compatible with this OS. | ||
6 | Delivering a proxy.pac file to clients via NetScaler Session Policies works for Windows devices but now Mac. | At the moment, only Windows devices are supported. Proxy PAC support for MacOS is currently being worked on. | https://support.citrix.com/article/CTX227262 | |
7 | When launching an application or desktop you may receive error 'System Extension Blocked'. | A new feature introduced to MacOS High Sierra requires user approval to load any newly-installed third-party kernel extensions. Navigate to 'System Preferences -> Security & Privacy' and click 'Allow' against 'Citrix Systems Inc'. | Citrix Receiver for Mac 12.7 and above, and MacOS High Sierra. | https://support.citrix.com/article/CTX228208 |
8 | French Canadian special accent characters do not display correctly when accessing a Windows 7 VDA. | Upgrade to Receiver for Mac 12.7. | Citrix Receiver for Mac 12.4. | https://support.citrix.com/article/CTX231623 |
9 | Alt+Tab does not switch properly all the time and Alt+Enter does not work in Excel. | Upgrade to Receiver for Mac 12.7. | Citrix Receiver for Mac 12.6. | https://support.citrix.com/article/CTX231624 |
10 | When using a DisplayLink docking station with v3.1 drivers and Receiver for Mac there is a high ICA RTT spike over 1000ms. | Upgrading to DisplayLink v4.0 drivers and MacOS 10.13 High Sierra resolves the issue. The issue is still being investigated for earlier MacOS versions. | Citrix Receiver for Mac 12.6 and 12.7. | https://support.citrix.com/article/CTX231625 |
About Citrix receiver
Citrix Receiver is an app developed by Citrix used for providing remote access for the user to remote desktops and to separate apps located on those desktops. It is a useful application compatible with a variety of platforms that allows for quick access to other machines from the same network. As of 2018, Citrix Receiver became Citrix Workspace. Most clients use the platform from Windows and Mac OS operating system,
Latest Citrix Receiver For Mac
Splatoon 2 switch. Although Citrix Receiver/Workspace can be a very helpful app, some users may want to uninstall it because there are certain vulnerabilities in its code that could sometimes lead to trouble. One vulnerability present in both Citrix Receiver and Citrix Workspace at the moment of writing this post is CVE-2019-11634, which could allow attackers to gain access to the user’s hard drives and execute malicious code on the targeted machine. Currently, the only versions of the apps that seem to lack this vulnerability are Citrix Workspace 1904 and Citrix Receiver 4.9.6001.
To decrease the potential for exploitation of the vulnerabilities, the creators of the app advise that users employ the app’s Selective Trust Policy. At the moment, updates are being developed to help ameliorate the problems with the app but this may not take care of all issues related to the security of Citrix Receiver/Workspace.
Using Citrix Receiver is not recommended
As we said, in 2018, the Citrix Receiver app was discontinued and its place was taken by Citrix Workspace. Even though Citrix Receiver can still be downloaded and used, it is not advisable to do this because it no longer receives patches that can fix any security weaknesses and other potential problems present in the app. If you continue using Citrix Receiver, you are likely to encounter certain problems such as the inability to connect to the Citrix Cloud service because of the required TLS (Transport Layer Security) 1.2 cryptographic protocol which isn’t supported by Citrix Receiver (it only supports 1.0 and 1.1).
The current availability of both Citrix Receiver and Citrix Workspace causes confusion among lots of users, especially ones used to working with Receiver. It’s worth mentioning, though, that Workspace comes with the same functions as the Receiver version while also adding some new options and features and generally being the more secure variant. Therefore, it is advisable to uninstall Citrix Receiver and switch to the Workspace version to get the best security and functionality from this line of apps.
However, uninstalling Citrix Receiver may not be all that easy and, oftentimes, there could be leftover files that stay on the computer, potentially containing weaknesses that may get exploited by cyber criminals.
In the following lines, we will focus on helping you with the full uninstallation and removal of Citrix Receiver from your Mac on OS Catalina computer so we advise you to stay with us until the end of this post if you want to delete everything related to this app from your Mac.
How to uninstall Citrix Receiver from Mac OS Catalina
The next instructions will show you how to uninstall the client for Citrix Receiver. To learn how to remove any files that may be left behind by the app, be sure to take a look at the next guide, where we will address this.
- Open the file named CitrixReceiver.dmg and click on the Uninstall option. The file should be located in your Downloads folder – this is the installation file you have used in the past to install Citrix Receiver. Now you will use it to uninstall the app.
- If you cannot find the CitrixReceiver.dmg file (it could have been deleted), you can download it from here.
- Follow the prompts from the uninstaller.
- After the uninstallation process is finished, restart your Mac.
- If there are any files that have been left behind from the app, follow the next instructions to find and delete all of the remaining files. Removing those files is important because they could cause conflicts in case you install Citrix Workspace.
How to remove leftover files from Citrix Receiver on Mac
Method 1: Manually delete the leftover files
After the uninstallation of the Receiver client is completed, go to the following file locations and if any of the files listed below are still present on your Mac, delete them manually:
- /Applications-
Citrix Receiver.app - /Library
– /Internet plug-ins/CitrixICAClientPlugIn.plugin
– /LaunchAgents/com.citrix.AuthManager_Mac.plist
– /LaunchAgents/com.citrix.ServiceRecords.plist - /Users/Shared
– /Citrix/Receiver Integration (entire folder) - ~/Library
– /Internet plug-ins/CitrixICAClientPlugIn.plugin
– /Application Support/Citrix Receiver
– CitrixID
– Config
– Module
– /Preferences/com.citrix.receiver.nomas.plist
– /Preferences/com.citrix.receiver.nomas.plist.lockfile
– /Preferences/com.citrix.ReceiverFTU.AccountRecords.plist (added in 11.6)
– /Preferences/com.citrix.ReceiverFTU.AccountRecords.plist.lockfile (added in 11.6) - ~/Applications
– Under this folder, you can delete any applications you previously added via the Receiver UI. - /private/var/db/receipts
– com.citrix.ICAClient.bom
– com.citrix.ICAClient.plist
Useful notes:
- If a file location starts with “~” (a tilde), this means that the specified folder is a version of the folder located in a specific user profile. For example, /Users/<username>/Library/Preferences/. If the file location/path doesn’t have “~” at the start, it means that it is referred to the version of the folder that is system-wide, for example, /Library/Preferences/.
- Some of the folders mentioned above might be hidden so be sure to make hidden folders visible so that you can find all leftover data. To reveal hidden files on Mac, go to Finder, open the Macintosh HD folder and press the Command + Shift + Dot keyboard combination. This will reveal your hidden files and folders.
- It is possible that some of the files listed above won’t be present in your case. If you cannot find them in the specified locations, you likely don’t have it and won’t need to delete those files.
- If you have the 11.6 version of Citrix Receiver, you will likely have leftover files from a feature called Follow Me Data which is available for this version of the client. Here is where you can find the files related to it in order to delete them:
- ~/Applications/Citrix/FollowMeData (this is a hidden folder that contains the application binary)
~/Library/Application Support/ShareFile (contains user specific configurations)
/Library/PreferencePanes/FMDSysPrefPane.prefPane - /private/var/db/receipts/com.citrix.ShareFile.installer.plist
/private/var/db/receipts/com.citrix.ShareFile.installer.bom - ~/ShareFile (contains the user data synchronized by Follow Me Data)
- /private/var/db/receipts
- com.citrix.ShareFile.installer.plist
- com.citrix.ShareFile.installer.bom
- ~/Applications/Citrix/FollowMeData (this is a hidden folder that contains the application binary)
Method 2: Remove Citrix Receiver from Mac through the Terminal app
Citrix Receiver Client For Mac Catalina
This method should allow you to altogether get rid of everything related to Citrix Receiver without needing to manually find and delete leftover data after the uninstallation is completed.
Disclaimer: The next steps involve the use of the “sudo” terminal command which is the most powerful deletion command and if you use it for the wrong directory, you risk deleting potentially important data. Pycharm community edition setup. Proceed with the next steps at your own discretion.
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- Go to the Utilities folder and open Applications.
- Look for the app named Terminal and open it.
- In the Terminal window, type the command “sudo rm – r” and drag and drop the Citrix Receiver on the Terminal.
- Hit the Enter key from your keyboard to execute the command.
- If asked to provide your macOS password, type it in and hit Enter again.
- Wait for the command to be executed and restart your computer – this should get rid of everything related to Citrix Receiver, including all files that might otherwise be left behind after a regular uninstallation.